If the information below does not have the answer you are looking for, please, feel free to contact us

Customers Questions

Can I apply for employment online?

Yes, you can apply for employment online. To learn more about employment opportunities at our stores, visit our Careers section.

Can you email the sale ads to me?

We do not email our weekly advertisements; however, they are posted every Thursday on our website and our Facebook page.

How do I address a customer issue?

We work hard to provide you with the best service possible. If we have not met your expectations, please let us know. For the quickest resolution to your problem, speak with your store manager. However, if you feel that the situation still is not resolved, please, contact us directly, and we will be sure to take care of the situation as best we can.

Does Foster’s Food Fair IGA carry liquor?

We do not carry liquor; however, there are a variety of liquor retailers located near our stores.
Airport Center – Big Daddy’s Liquor Store – 345-949-0525 or bigdaddys.ky
The Strand – Blackbeard’s Beer, Wine & Spirits – 345-945-8003 or blackbeards.ky
Countryside Shopping Village – Jacques Scott & Co Ltd. – 345-949-7600 or jacquesscott.com
Morritt’s Shopping Village – Thirsty Surfer – 345-947-2337

Why is a product discontinued?

There are several reasons why a product may have been discontinued. These include: manufacturer recall or discontinuation, our supplier no longer offers the product, or management has chosen to no longer bring in the product.

Do you offer online grocery shopping or home delivery?

We do not currently offer online shopping and home delivery.

How do I place a deli platter order?

Deli platter orders may be placed in store, by phone, or online. Please ensure that you have informed us all allergies and special instructions for your order!

I have a product I am interested in selling or presenting to Foster’s Food Fair IGA. What are the proper steps for achieving this task?

We are always looking for new and innovative products that can better help and serve our customers. Please contact us and include as many details as possible regarding the product. This information will be forwarded to the respective departments and you will be provided with a decision.

Does Foster’s carry Gluten Free Products?

We carry a wide selection of gluten free products at our Strand and Airport locations; however, our largest selection can be found at Bay Market. If there is a product you are specifically interested in, please contact us. In addition please visit our Specialty Foods Section to get more information regarding these types of products.

We have a baby, what products do you carry?

Foster’s Food Fair IGA carries a full range of baby products.We carry most of the major baby product brands (Gerber, Enfamil, Similac, Johnson and Johnson, Pampers and Huggies  to name a few) If you have any questions regarding a specific product or brand, please, contact us.

How do I request Foster’s Food Fair IGA to add a product I like?

We are always happy to see if we are able to secure new products for our customers. Please fill out a product request form including as much information as possible, such as, product name, manufacturer, UPC code (bar code), etc. Your request will be forwarded to our Senior Management Team, which will research the product and its availability. You will be contacted when we have any information.

What types of grocery bags does Foster’s Food Fair IGA offer?

Foster’s Food Fair IGA does not provide free plastic grocery bags, but offers them at a charge of 5 cents. We also have eco-friendly green bags for sale at customer service. These bags range in price from 99 cents to $4.99 depending on the type.

What types of payment does Foster’s Food Fair IGA accept?

We accept cash, traveler’s cheques, and all major credit cards.

What are Foster’s Store Hours?

All Foster’s Food Fair IGA locations are opened Monday – Saturday 7:00AM – 11:00PM.

Our Morrit’s Centre is opened Monday – Thursday 7:00AM – 7:00PM and Friday – Saturday 7:00AM – 9:00PM.

Bay Market is opened Monday – Saturday 7:00AM – 7:30PM

Priced Right Airport Centre is opened Monday – Saturday 8:00AM – 11:00PM
Priced Right Republix Plaza is opened Monday – Saturday 7:00-6:00PM

Is Foster’s open on Public Holiday?

All of our Foster’s Food Fair IGA locations, except Bay Market, are open on all Public Holidays except Good Friday, Christmas Day, and New Year’s Day.

Our Public Holiday hours are 9:00AM – 6:00PM.